Return and Refund Policy:
Thank you for shopping at Spices Daily. We appreciate your trust and are committed to providing a satisfactory shopping experience. Please read this policy carefully before making a purchase.
1. Returns:
We accept returns for unopened items within 3 days of delivery. If 3 days have passed since your purchase, unfortunately, we can’t offer you a refund or exchange. To initiate a return, please contact our customer service team with your order details.
2. Refunds:
Refunds will be processed within 14 working days after the successful return of the product. Please note the following conditions:
- The refund amount will exclude shipping charges and an additional Rs. 100, which will be deducted from the total refund.
- Refunds will be credited to the original payment method used during the purchase.
3. Cancellations:
Once payment is completed, orders cannot be cancelled. We encourage you to review your order carefully before making payment. In the event of an issue, please contact us for assistance.
4. Opened Items:
We do not accept returns for opened or used items. Returns are only applicable for unopened items in their original packaging.
5. Return Process:
To return an item, please follow these steps:
- Contact our customer service team to initiate the return process.
- Pack the item securely, preferably in its original packaging.
- Ship the item to the address provided by our customer service team.
Customers are responsible for return shipping costs. We recommend using a trackable shipping service to ensure the safe return of your item.
6. Inspection of Returned Items:
Returned items will be inspected upon receipt. We reserve the right to reject returns that do not meet the specified conditions. If your return is rejected, we will notify you and provide options for resolution.
7. Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund, as appropriate.
8. Changes to Return and Refund Policy:
We reserve the right to update or change our Return and Refund Policy at any time. Changes will be effective immediately and will be posted on our website.
9. Contact Us:
If you have any questions about our Return and Refund Policy, please contact our customer service team